Vehicle 4S Shops Customer Management System Design And Implementation

After 100 years of development, the vehicle industry has become a pillar part of national economy. It could have a massive impact on human society. Vehicle 4s shop is a special business model with "four-in-one" as the core concept. This business includes Sales, Spare Part, Service and Survey and is a business model widely accepted in the country. It is a prominent marketing strategy, having consistent channel and uniform concept of culture. furthermore, 4S shop is obvious to be superior in car brand improving, car manufacturer image building. As the use of computer and network technology becomes more and more popular, the construction of the software of 4S shop is becoming increasingly important. Through the design and development of a set of management system for the 4S shop, it can effectively achieve the scientific management and to improve the operating efficiency of 4S shop.Firstly literatures are reviewed on the research background and significance of the topic of vehicle 4S shops customer management system is analyzed. Then a detailed introduction is given on the core technology of MVC and SSH frame related to the system and customer relationship management. Also the business needs of the system are discussed, and the design objectives, principles of the system and the development of the system architecture are determined based on the discussion. Then a detailed description of the design and implementation of the system is provided and the database design and system security, system code and implement effect diagram are also presented. Finally, the performance of the management system of the automobile membership card is summarized; inadequacies in the system are pointed out; and the direction of the future development of the system is discussed.This paper uses MVC and SSH frame to design and develop vehicle 4S shops customer management system. The system stores a large amount of data information related to the car 4S store. The system establish and maintain effective customer and a series of "one to one relationship". Through the continuous improvement of the system, it will ultimately provide an effective decision-making and management platform, enhancing the overall vehicle 4S shop sales, lying a solid foundation for the sustainable development of shops.