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The Research Of Archives Of Personalized Service Mode

Posted on:2016-06-28Degree:MasterType:Thesis
Country:ChinaCandidate:Z YuFull Text:PDF
GTID:2308330464459176Subject:Archival science
Abstract/Summary:PDF Full Text Request
At this stage,the user demand for archives resources gradually show diversity and personalized characteristic,result in changes of user needs,and traditional archives service cannot meet the demand of users,in order to adapt to and meet the social demand for archives information resources and knowledge of archives and archives service department only innovative content and form of archives work,in order to meet the demand of users to improve service satisfaction.Pay attention to the interaction with the user personalized services,based on the requirement of the user’s work orientation,personalized service to the user in the hope that the time and place to get his services,provide service is administrative and targeted.This paper puts forward the connotation,significance and characteristic.Then analyzed the present stage service and the contradiction between user requirements,to define user personalization and user demand for personalized,summarizes the user information demand and the relationship between the personalized service file. Secondly puts forward file personalized service characteristic and achieve the premise of. And then put forward the basic model of three kinds of personalized service and service quality are put forward. Interactive archives information service patterns include : first, development mode, mainly analyze the new service mode and application examples,including the archives website,weibo,micro letter;Second,the archives repository,this paper puts forward the construction of the archives repository ideas and examples, focusing on project database is explained and examples;hird, personalized custom services. Finally,from the personal privacy protection,the reasonable application of information technology and the introduction of archives service evaluation mechanism illustrates respectively to carry out the services need to focus on three aspects of problems,and puts forward the solutions.
Keywords/Search Tags:Archives service, Personalized service, Service mode, Information needs
PDF Full Text Request
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