User Goal-based Nurse Workstation User Research And Interaction Design

With the development of information technology, software is becoming more and more complex and it’s becoming more and more difficult to come out a user interaction design that can fully satisfy the end user. Goal-directed design is a new philosophy and is recognized as a very important methodology in user interaction design area; it requires the designer to study deeply on the end user’s workflow and work habit, analysis user’s goal in their work, and use that goal as the guidance to design user interaction for the system. How to achieve the goal-directed design, is one important theory and practical problem in user interaction design areaOne difficulty to adopt goal-directed deign is the gap of design workflow and information connection between user study and interaction design. Based on a real design project-Nurse Work station, this paper introduced the flow and methodology of goal-directed design, and focus on how to connect user study and interaction design.Take the nurse workstation project conducted in Microsoft Advanced Technology Center, this paper described the steps when using goal-directed design in realistic project. To define the user goal, propose to separate the goal in three levels as summary goal, major goal, and procedural goal. Investigate the data acquire and analysis for nurse station project, and how to define the user goal through the data we get, and to obtain the final design requirement through the analysis of user behaviors and user tasks, and complete the final user interaction design.Nurse workstation project is a realistic software project. In that project, the notion proposed in this paper was examined. Through the user study and interaction design process adopted in realistic project, this paper propose a multi-level user goal definition notion, provides related user study data and design example, is very valuable for reference.