Research Of IT Equipment Maintenance And Management Of Enterprises Based On MAXIMO

In recent years, with the implementation of the national intellectual property strategy and strong construction bureau in-depth, sustained growth of China’s patent application and authorization, rapid growth in patent service and business scale continues to expand, to promote the rapid development of patent information. Information systems that are increasingly complex and huge, but the information center operation and maintenance management at present existed questions, mainly:Firstly, decentralized management, lack of harmonization. IT operation and maintenance management is not standardized, more confusion, lack of standardization, and no formation processes, standardization. When a fault occurs, the lack of linkage mechanism between the maintenance department, coordination difficult, not solve the problem quickly and effectively; Secondly, the system process is not perfect. Operation and maintenance service flow can’t adapt to the current situation, the data security mechanism is not perfect, and operation and maintenance information is incomplete, inadequate knowledge accumulation; thirdly, operation and maintenance quality and efficiency needs to be improved. Reflected in active operation and maintenance needs to be improved, the system fault location difficult.As the most widely used enterprise asset management system, MAXIMO can be used to improve and customized a variety of IT equipment management-related operation and maintenance support tool, it is consistent with the ISO20000" process-oriented, customer-centric" service management system, and effectively meet the enterprise needs of IT equipment operation and maintenance management. Using the MAXIMO system as IT equipment maintenance and management of enterprise support tool can effectively solve the existing problems in the management of IT equipment operation and maintenance.Firstly, the information center operation and maintenance management organization structure, size and contents, system status and operation tools are introduced, then the current problems existing in the information center operation and maintenance management, and analysis of the reasons, which focuses on the improvement of the information center operation and maintenance management strategy and its implementation. Article highlights first introduced operation management platform of choice, and then focuses on how to build enterprise IT equipment maintenance management system based on MAXIMO, including process design, management, operation and maintenance management mode design in two parts. Design management mode of operation of the two aspects of the current design of operation organization, information security, but the point is the management process design, this paper focuses on the design problem, change, configuration, availability, service level six management process. On this basis, evaluate the application effect of MAXIMO management system, and through further development of MAXIMO platform play report. Finally, the system will continue to improve and research direction.