Research And Analysis On Online Business Integrated Management Platform Of Jiangmen Mobile Branch

In recent years, the Jiangmen mobile branch customer population continues to expand, in order to meet the diversified needs of customers, the company launched a growing number of business products and services. With the increase of business products and services, how to effectively manage the online business has become one of the key issues in the management of Jiangmen mobile branch company. In order to improve the performance of online business management, reduce management costs, the company is gradually realize the traditional management mode to change the way information. At present, Jiangmen mobile branch company business management system has not been automated management, not only in the business statistics and report generation process requires staff manual operation, does not implement business content business restructuring and add function. This makes the company has failed to significantly improve the degree of customer experience, affect the performance. In view of the above situation, Jiangmen moves in the original service management system to carry on the business process optimization, and has developed the new function, in order to enhance the user to the on-line service satisfaction.According to the basic idea of software engineering, the paper designs and develops the online business management system of Jiangmen mobile branch company. This paper firstly describes the background of the project development and the specific content of the development. Subsequently, the original system of the business process to sort out, summed up the existing problems in the original process, and for the relevant issues for the process optimization and new. According to the business process of combing and analysis results, the development of online business management system is divided into online business analysis and statistics, customer information management, online business development and management, marketing information management and system management, and other five modules, various types of mobile business hall at line of business of integrated management, and effective management and control of the customer information and marketing information. Using UML modeling, describes the role of the system, use case diagram and the functional package diagram, thumbnail class diagram and database table design. At last, the paper summarizes the research and prospects the following research.