Analysis And Design Of Smart Ward Based On Benchmarking

As an important part of hospital, ward has some characteristics that are different from others. It takes the patients’ treatment process as the main line, and each department and system in the hospital service this main line. Its daily operations not only professionalism but also require high degrees of real-time information processing and sharing. Also, the PC based hospital management information systems are widely used in hospital currently. Although these systems do bring obvious efficiency, benefits, and management improvement to the hospital, they are still not enough to meet the information needs of wards yet. The rise of smart health points out the directions for ward informatization. However, researches on smart health are scattered, and few researches are related to wards. A new information system solution is needed for wards.Due to particularity of wards, it is difficult for the traditional information systems analysis and design methods to quickly and accurately obtain the system requirements. Based on the benchmarking and information systems analysis and design theory, this paper creatively applies benchmarking to ward information system, and presents a benchmarking based ward information system analysis and design method. In additions, hospital A is selected as the research object so as to test the validity of this method. First of all, research and interview are used to obtain the developing status and problems of ward information systems in hospital A. Secondly, starting from the particularity of wards, this paper lists the DeLone and McLean information systems success model application limitations in ward. Combined with the hospital information system evaluation theory, this paper extends their model, and introduces a ward information system benchmarking framework which contains four dimensions (information quality, system quality, service quality, and medical quality). Also, this paper summary the evaluation indexes of each dimension so as to make up the flaws in DeLone and McLean information systems success model. Thirdly, benchmarking hospital is selected according to the selection criteria, and the current status of its information system is also studied. Moreover, ward information system requirements are generated according to benchmarking analysis between these two hospitals. Finally, based on smart health theories, this paper presents a smart ward management system according to the requirement. The key techniques to system implementation are also detail discussed here.In order to well illustrate the effectiveness of smart ward management system, the treatment processes of an assumed diabetes patient are introduced. The results suggest that smart ward management system can well solve the ward information integration and management problems. The implementation of this system can help improve efficiency in ward daily operations and medical staff using. In addition, decision supports could be offered to health care workers that can improve the quality of health care.