Xi’an And Implementation Of Telecom FAQ System Software Design

FAQ(Frequently Asked Questions, FAQ) is a module as the website function. Thisseemingly simple system, but easy to solve common problems. As a kind of onlineservice form, has become an indispensable part of the enterprise website. With theinformation becomes more and more.，then on the FAQ system put forward higherrequirements. It is necessary to design a FAQ system software which is more available,performance well and easy to maintain that can improve speed of accessing.The paper based on the exploration of the FAQ system architecture mode and thecompany network architecture as hardware platform, using web requests to achievedynamic and static separation, to accelerated response of dynamic interactive content.Using the deployment of ’nginx+apache+lighttpd’,’nginx-’to achieve dynamic/staticrequest separation,’apache-’ process dynamic requests and ’lighttpd-’ process staticrequest. Separate pages and data, while the introduction of level two data cache, toimprove system performance. Using memcached to manage the data cache. By C/C++and python to complete a FAQ system software development and design.The effect of the FAQ system has achieved the design of the software requirements.The design of this system has basically solved the system’s high availability, highperformance, easy maintenance requirements. To improve the FAQ system access speed,basically solved the customer visits the site when the slow response of the situation. Apage of data management platform and design, provides data to add, modify, delete,query, publish, backspace function, site staff workload is greatly reduced, at the sametime for the service cost of the user is also reduced, and also improve the userperception and satisfaction.