Research In Service Oriented Small And Medium Enterprises Of The Public Sci-tech Information Institution Of Hebei Province

In recent years, the pace of information technology has accelerated apparently. Various institutions and information department have established quickly, the nationwide information system has gradually formed, our society has been progressing towards a knowledge-based economy and information economy era. In this situation, the public technological information institution should gradually foreground from the background of the economic activity, as the knowledge and information center. But with the deep reform, it is facing the profound changes, its traditional technology services can not meet the needs of users, especially the small and medium enterprises, its largest user group. Currently, the small and medium enterprises occupy a pivotal position, in the information age, they should progress with the changing, However, because of the large number, the small and medium enterprises is in a relative disadvantage position in the marketing competition. Most of them need the help of competitive intelligence to improve the competitiveness and plan appropriate development strategy.Firstly, the paper introduce the existing services of public scientific and technological information institution, and analyze its characteristics. Because the only public scientific and technological information institution of Hebei province is Hebei Science and Technology Information Institute, so the paper takes it for example to analyze. Then analyze the macro environment of small and medium enterprises, use questionnaire and interview to investigate the information needs, information construction and the obstacle of small and medium enterprises in Hebei Province, analyze the expect of small and medium enterprises to public scientific and technological information institution. At last, towards the information need of small and medium enterprises and combine with the existing services of public scientific and technological information institution, propose service of public scientific and technological information institution.