Chuxiong City Power Supply Business Management Improve Research

ChuXiong city is the seat of Chuxiong Yi autonomous state government, it has three power supply unit, it is respectively Chuxiong power supply bureau, current conditions are power supply co., LTD., ChuXiongShi power supply co., LTD..They are all a wholly owned subsidiary of yunnan power grid, and Chuxiong bureau as yunnan power grid company in the current conditions are agency responsible for management state. Three power supply institution in chuxiong city existence cross power supply, urban distribution network planning and construction, scheduling, customer service and so on the aspects to have different criteria, the ambiguity between the subject and responsibility and so on many questions, to a great extent, These influence the Chuxiong city power supply and to improve customer satisfaction。In2011, China Southern Power Grid Company issued a long-term development strategy, and puts forward the "to be good service, good management, image good international advanced power grid enterprise" strategy target, to implement the south and the requirements of the company, and to realize the target the prelude, Chuxiong power supply bureau as south network company’s lower management agencies shall, in accordance with the company "subsidiary form, branch management" principle, through to the Chuxiong city three power supply subject in power supply business management situation of carding analysis, find out the existing problems, and proposes the solutions and improve the overall management level, enhance comprehensive efficiency and benefit, in order to reach to reduce customer power failure time, the purpose of improving customer satisfaction.