The Influence Of Hotel Leadership Style For The Employee Satisfaction Research

In recent years, along with the vigorous development of the hotelsin China and the "people-oriented" concept of thorough popularfeeling gradually, the hotel management personnel for the attention ofsatisfaction, gradually from the "customer satisfaction" to "staffsatisfaction". Hotel human resources, as the important intangible asset,is the source of value creation hotel. Hotel employee satisfactiondirectly affect the output of the hotel service quality, thus influence tothe customer for the hotels perception of the products, the influence tothe customer degree of satisfaction, then affects the managementprofit of the hotel."for employee services","let employee satisfaction"business ideas gradually become hotel management personnels codeof conduct, and they are committed to meeting the needs ofemployees to promote external service quality Angle for the hotel tocreate profit value.Many factors affect employee satisfaction, thisarticle through to the style of leadership as a research staff satisfactionstarting point, the style of leadership of the single factor to the influenceof the employee satisfaction thorough research, through both at homeand abroad for leadership style and employee satisfaction researchrelated theory is applied in hotel management, established hotelleadership style and employee satisfaction interaction model, and theempirical research to specific explanation for the employee satisfactionin the style of leadership of the actual effect.The main researchcontents and research conclusions are as follows:First, this researchbackground and study theory were introduced in this paper, throughthe international and domestic hotel development present situationand the related theory research achievement of hotel, this papermainly discusses the necessity of research in this paper. Discussion athome and abroad and for leadership style, employee satisfaction research related theory results for follow-up study to lay a theoreticalbasis.Next, on the basis of theoretical analysis, the author tries toestablished hotel leadership style and employee satisfaction model ofinteraction, and introduced an enterprise culture as intermediaryvariable, to the paper hotel leadership style in effect in the process ofemployee satisfaction actual operation.Again, the author of theShanghai six home to high star hotel staff on the actual investigation,get a good data to analyze the style of leadership of the play andemployees in the hotel for the style of leadership actual perception,and using the data SPSS18.0arrangement, through the reliability andvalidity analysis, correlation analysis and demography variablesdescriptive analysis of to observe the hotel employee satisfaction forthe style of leadership of the actual effect.Finally, in theory andempirical analysis, and on the basis of the hotel management putforward from their own point to improve staff satisfaction proposal, thehope for hotel management and the enterprise culture, to providereference for create, and further analyzes the limitations of theprospect of research and study, the groundwork for follow-up study.