The Methods,Indicators And Their Use Of The Employee Performance Evaluation In Commercial Banks

In recent years, with the reform and opening up, China’s banking industry has been rapid development.In the face of domestic and foreign banks in the fierce competition, how can we remain invincible, how can achieve continuous development, still be a big problem puzzling many banks. In China, commercial banks must follow the operation of monetary business attributes and a system of modern financial enterprises with the relevant requirements, the business management system of this local reforms, into the operational mechanism and the governance structure of the core dimensions of the overall reform. Thus, Indispensable key link in the reform is to establish and perfect further in line with the requirement of commercial bank incentive and restraint mechanisms and personnel system. If you want to speed up the establishment of modern financial enterprises, commercial banks must seriously around this core problem, advance the incentive and constraint mechanism and the personnel system reform. Commercial bank employee performance appraisal is the daily operation of commercial bank one important, it not only reflect the development idea and the bank management ideas, at the same time because directly influence the immediate interests of employees and staff of business behavior, a major impact in improving the bank operational performance, enhance human resource management concept and method, cultivating excellent staff, and promote the sustainable development of commercial Banks, to create the bank core competitive advantages, etc to have the vital significance. Therefore, the construction of the complete business bank employee performance evaluation system is the commercial Banks in the new financial environment to maintain good competitiveness and sustainable innovation ability foundation.This paper is divided into six chapters. The first chapter, introduction section, focuses on the background of this paper, the definition of performance evaluation, research ideas, and research methods. The innovations and weaknesses are described too. The second chapter, relative literature review chapter, talks about the basic theory of performance evaluation, evaluation methods and results of previous studies. The third chapter introduces the four dimensions of Balanced Scorecard, the advantages of Balanced Scorecard, and the differences between the Balanced Scorecard method and the traditional method of performance management. In the fourth chapter, we take a rural commercial bank in Weifang City as an example to proceed with positive analysis. Firstly, we introduce the bank’s basic situation. The reform of employee performance evaluation in the rural bank makes reference significance for other commercial banks. Secondly, we talk about the selected indicators in the employee performance evaluation system in detail. The system is a result of the implementation of the Basic Scorecard when the rural bank reforms it’s performance evaluation. Thirdly, the recognition degree of selected indicators system under the four dimensions of Balanced Scorecard is investigated through employee questionnaire survey. The weight of each indicator in the index system is identified, too. At last, Balance Scorecard method is used to calculate and analyze the results of performance evaluation in the rural commercial bank in2010. In Chapter5, the effects of the performance evaluation system reform are summarized and evaluated. At the same time, we also point out the existing deficiencies when we implement the new system. Chapter6comes to conclusions of the implement of the new performance evaluation method, and gives some suggestions to improve employee performance evaluation system in commercial banks.Paper used in a variety of management method and means, and the use of the balanced scorecard principle, from the financial, customers, the progress of work, employee learning and growing point of view, an objective evaluation of the staff performance, the establishment of a our country commercial bank employee performance evaluation system, to our current situation of development of commercial Banks have certain guidance and reference.