Balanced Scorecard Performance Measurement System In The State-owned Commercial Banks In Applied Research

The opening of financial market is coming, and domestic banks face great challenges. In the changeful operating situation, strategic management is the key to the survival of a bank. So it is very important to establish a scientific evaluation system of strategic performance, especially for improving core competence of Chinese commercial banks.Firstly, this essay gives a brevity discussion on the connotation and meaning of commercial bank's performance evaluation concept. Based on the brevity discuss about the theory &practice development of performance measurement in internal and oversea commercial banks, the author analyses the theoretical defects and practical bewilderment of our internal commercial banks' financial performance evaluation system. Subsequently, the basic principium & the central thoughts of Balanced Scorecard (which is a performance evaluation system grown up in America in 1990s) are introduced, and after a profound analysis on the meaning of BSC's four performance assess factors (financial, customer, the internal business process, the learning and growth.), the profound enlightenment meanings, such as forming strategic operation thoughts, implementing bank's strategies practically, evaluating operation performance comprehensively and scientifically, are explicated.This essay explores the thoughts and methods about the problems of BSC's implement in China's commercial banks, such as application conditions, applied principles & procedures, the strategic business plans, the design thinking on BSC's indicators and the "scorecard". At last, this essay applies the Balanced Scorecard to a Chinese domestic Bank, analyses it's four key success factors which including financial, customer, the internal business process and the learning and growth, puts forward a framework of...