The Experimental Reaearch On The Effect Of Organizational Justice Towards Positive Organizational Behavior In The Hotel Business

Hotel business falls on the service sector, thus its main task is to supply service. While who isthe supplier? Human being, of course, which is the key resource for the hotel industry. Due tothe prevailing study of positive psychology and potential development of human resources,organizational behaviorists concentrate on how to excavate the potential of the staff’s positivepsychology and their advantages, which in return will promote the efficiency of an individualand the organization as a whole so as to make the company more competitive. Based on theanalysis of relevant literature, I compiled the organizational behavior questionnaire in light ofvarious interviews and open questionnaire investigations. By way of questionnaire, I analyzedthe positive organizational behavior and organizational justice, and also took variousexperiments. Finally, I came to such conclusions as follows:1) The positive organizational behavior of the staff can be valued in four perspectives,namely, innovative behavior, interpersonal behavior, dedicative behavior and active behavior.2) Currently speaking, the positive organizational behavior throughout the hotel industry isobviously positive according to data collected. In terms of performance, the dedicativebehavior and interpersonal behavior score more than the active behavior and innovativebehavior, while the innovative behavior gets the least score.3) It is obvious that all elements for organizational justice have a positive correlation withthose of the staff’s positive organizational behavior.4) Elements of organizational justice have a good say when predicting the performance ofpositive organizational behavior, no matter from one perspective or the whole fourperspectives. Procedural justice weighs more than distributive justice in terms of all elementsexcept for elements concerning interpersonal behavior, while distributive justice weighs morethan procedural justice in terms of interpersonal behavior. In addition, the two weigh thesame in terms of the sum of active behavior and positive behavior.5) The main effects of procedural justice and distributive justice are significant on thedependent variable of positive organizational behavior and negative organizational behavior,whereas interaction of the two independent variables is unsignificant.