Empirical Research Of Supply Chain Quality Management And Business Performance

With the development of economic globalization, the competition among modernenterprises is no longer the traditional competition that between enterprise and enterprise, butthe competition between supplies chains which the enterprise in. SCQM has become one ofthe core content of enterprise management. In the real economic activities, many enterprises’supply chain knowledge and understanding is not enough, and their supply chain qualitymanagement does not reach the designated position, then this to affect the enterpriseperformances and even the entire market competition ability. Currently the study of therelationship between the quality of supply chain management and enterprise performance isless. The study of the wholesale enterprises is less and less, so this kind of enterprise lack ofcertain theoretical guidance in the management.In the beginning of the paper, related literatures are reviewed firstly, and then accordingto the characteristic of the wholesale enterprises in our country, SCQM is divided into threedimensions enterprise quality management, manufacturers’ quality management and retailers’quality management. The key influence factors of the SCQM on firm performance areanalyzed. Then the SEM and research hypothesis are proposed. And we designed the researchvariables corresponding to the three dimensions and the32measure index corresponding tothe variable. Then, the enterprise performance is researched and analyzed from two aspectsthat employees and customers satisfaction, financial and market performance, which isdesigned into six corresponding evaluation indexes.Secondly, we construct the SEM of the SCQM and firm performance, fit and modify theSEM through the effective sample data that on the recycled questionnaire. After thecomparison between the income index and the standard reference data, analyze to determinethe final model.Finally we got six main research conclusions and put forward some suggestions for thefuture management of the enterprise according to the conclusion. And in view of this studypresents inadequacy and improvement. This paper has a certain reference value on China’s retail enterprises in the implementation of SCQM.