Tourism Management Information System Design And Implementation

With the development of economy in china, tourism industry has been undergoing quick development as a very important part. But there is no doubt that the management of tourism industry in china is in low level, especially at tourism information management aspect. The traditional manual management method is still the primary tool. It is very difficult to transfer information in time, take over information correctly, and communicate with each other smoothly. Such problems are seriously restricting the operation and management efficiency of tourism industry. Based on such considerations, I think it necessary to develop tourism management information system. Here is the reason that I select the design and realization of tourism management information system as my thesis. Tourism management information system can ensure the informationization of tourism management, improve the tourism management and work efficiency. This system makes full use of the advanced computer and communication techniques. It can deal with and control all kinds of tourism information.This system utilizes the newest methods and techniques including the improvement of system functions, the redesign of database, increase of flash, and the improvement of system construction and operation mechanism. This system can not only ensure the traditional functions, but also enhance the functions to help enterprise management decision and support regional tourism development decision. The design of the tourism information database is also adjusted to realize this function. This system applies JAVA, STRUTS2, SQL Server2005database. Such techniques insure the implementation of system functions. This system can realize the computerization of daily management. It possesses the characteristics of good efficiency and safety. Through it, information can be dealt with quickly and correctly and decisions can be made in time.The system is designed according to tourism industry conditions, mainly including5modules:Customer reception module management, Customer information management module, Customer group management module, Tourism resource management module, the statistical module management. Customer reception module management includes customer reservation management, customer change team management, customer withdraw management, customer suggestion management. Customer information management module includes common customer management, VIP customer management. Customer group management module includes team management information, guide management information, leader management information. The statistical module management includes local resource management, landscape resource management, hotel resource management, restaurant resource management, entertainment resource management, transportation resource management, travel route management. Tourism resource management module includes customer analysis management, route analysis management, statistical analysis management.Because the user requirements system can be divided into7modules:Regional resource management, resource management, spot management, hotel restaurant management, recreation resource management, resource management and tourism car line resource management. The use of the management system, managers can store all the tourism information, has the advantages of safety, high efficiency characteristics. Only takes a little time to file input operation is completed, has saved the massive manpower, even if the user replacement personnel also need not category, only needs to be familiar with the system and the remember password can be run.This thesis makes use of system function diagram, E-R model diagram to help customer understand the system. The enterprise is divided into plan and adjustment department, reception department, team management department according to tourism industry function analysis. The planning and adjustment department tourism resource management, route resource management. The reception department includes customer reception management, customer suggestion management. The team management department includes guiding management. To make it clear, this is showed through flow chart and interface.This system is finished through tourism condition, requirement analysis, system overall design, function design. At last the testing is completed. On mistake is found during the testing process. But there are some shortages, which will be improved in the future.