The S Hospital Administrative Staff Performance Management Research

With the new medical reform and the deepen medical market opening, a large number of high quality medical resources flood into the hospital,which makes the hospital face more intense competition. Lagging performance management also makes the hospital and the people’s growing health needs of the contradictions increasingly prominent. The state of the medical staff allocation policy adjustment emphasize on the establishment of performance appraisal based on the position salary management system, and through the distinguish medical staff performance level, and from the economic interest levels give incentives, reflect the working characteristics of the medical staff, mobilize the hospital staff enthusiasm and creativity, hope to contribute to the whole hospital performance level of ascension. Hospital administrative staff performance level of the whole hospital is an important part of the performance. As a hospital auxiliary department Hospital administrative staff general take simple administration way, which do not establish performance evaluation and management system, if the hospital neglects of administrative staff performance management in the long-term, the problem will be for many a little makes a mickle, may be restrict hospital development bottleneck problem.This paper makes S hospital medical insurance office staff performance management as an example, through the analysis of S hospital of administrative staff performance management measures of the present situation and characteristic, find that S hospital medical insurance office in performance management to realize the lack of technology. The paper introduces the content, the characteristics, implementation method and index system establishment and evaluation standards of the balanced scorecard technology and key performance indicators technology, through the job analysis, I want to find the conjunction point between hospital S medical insurance office audit settlement post,medical insurance window position and balance scorecard,key performance indicators,and tries to establish a perfect balance scorecard, key performance indicator evaluation system,and the more detailed evaluation criterion, In hospitals, health center, patients and staff establish organic index contact and assessment index evaluation standard, according the realization of the performance management technique, impove S hospital medical insurance office staff performance level, and make the hospital internal process optimization have a positive impact.