A Bank Credit Card The Data Marts Software Project Based On Qfd Application And Assessment

With the rapid development of China's economy and information technology, significant increases in China's bank credit card-issuing of, at the same time also have accumulated a significant credit card data, extracted from the huge amount of data for valuable business information, the card centre of banks rushed to build data marts platform, Data Mart as the most basic forms of business intelligence, is a central operations branch for key technologies for business decisions.Credit card data mart software quality is good or bad is directly related to the implementation of application software in the Office, the height of the level of quality also has a direct bearing on the success or failure of project implementation. On general situation,on customer demand grasp and understanding enough full, will led in follow-up project stage in the for corrected these defects and produced more of project cost, therefore, improve on customer demand understanding of quality is often significance of work, quality function expand (QFD) is a customer oriented type of products development method, and has was application of to multiple different of project area, this application of Foundation Shang, can clear customer of key demand, and will key technology indicators and demand is good of combination up, And thus increase customer satisfaction.However, on in China currently of situation,, quality function expand (QFD) in software project in the application also rarely, especially in Bank of commercial intelligent area, especially some never implementation had data mart software project of Bank, they on data mart software contact rarely, and also is theory of primary stage, but quality problem is software success or failure of key, thus, how will quality function expand (QFD) is good of application to commercial intelligent software project in the is currently anxious to resolve of problem, And the focus of this thesis research.This paper take a bank credit card data mart projects as an example, First on a bank credit card data mart software implementation of the project background and overall analysis of the major problems in phase of the project. Second, on quality function expand (QFD) application Yu credit card data mart software for has in-depth discussion, pursuant to mature of theory method, using four a steps build quality housing model: pursuant to customer site environment for early of demand research; this Foundation Shang selected project group 5 bit expert used Delphi method on customer demand priority level for evaluation, eventually determines demand of priority level; pursuant to customer demand and company past of project experience finishing has credit card data mart of technology indicators of requirements And established a relationship between customer needs and technology requirements of two dimensional matrix built a House of quality on the basis of models, through the quality housing model in the implementation of the project is clearly to keep the focus on customer needs and technical requirements, and are used in the process of implementing the second phase of the project. Last, pursuant to evaluation index system on software project for overall evaluation, used level analysis method determines index weight, and by fuzzy analysis method determines evaluation results, to determines customer satisfaction of, from a species degree Shang also promoting has quality function expand (QFD) this a quality management tools in software project in the of application, also for credit card data mart software system implementation provides a system application evaluation of method, while also for is prepared or is implementation Mart software of enterprise provides project implementation of reference built.