Study On The Information Service Model Of Haiying Property Company

With the electronic computer, communication technology and the development of the Internet and the improvement of standard of living, residents want the complete, timely and thoughtful service at the same time, at home and in the office by phone, fax, mobile phone or the Internet and remain within doors can enjoy the diversified property information services. This article from the origin and development of property management, property information service concept and development discussed the property information services, to study how to establish the property information service mode for tenants, property companies and the surrounding service providers to build a close contact, convenient and efficient service bridge and service window.First of all, this paper determines the literature analysis, empirical research and analysis, quantitative analysis and qualitative analysis, data processing and statistics and other research methods; introduces the Haiying property company basic situation, the surrounding environment and commercial facilities, discusses the Haiying property companies to provide property information service advantages and property information service requirement analysis function design and operation mode, service realization research.Secondly, this article through the questionnaire design, survey sample size determination and implementation of a questionnaire survey on the household property information service needs to undertake the analysis of comprehensive system, for the property information service function module provides the basis for the design of.Third, this article is based on the household diversified service needs and to carefully design services menu reflect and determine domestic services, property leasing and decoration services, purchasing agent and dining and gift services property information service function module.Fourth, this article is based on the household and the service provider payment mechanism, restriction mechanism, credit evaluation mechanism, service satisfaction evaluation mechanismand service mechanism, property information and service operation mode.Fifth, this paper discusses how the property information service and a one-stop customer service call center design to property information services operating mode for system design.Through the above research help the Haiying property company to build the traditional property services for the foundation, to multimedia community service information network as the basis, to Internet network as a link to the new residential property information service model, as property companies to open up the market, increase profit space of project, a new economic growth point and long-term sustainable development space.