Group Branch Customer Data Collection System

Shangqiu Unicom branch, as communication market integrated communication operators in shangqiu, fights fiercely with mobile company and telecommunications companies in the big customer market close. How to transformation big customers of Fixed network resources into mobile phone users or cell phone users is bound in shangqiu unicom group clients on the market competition of the biggest chips.It is very necessary to pay attention to communication products use of big customers, regular collection and update big customer database. Some software company organization development of CRM system into later, customer data entry process is too complex to the front line, the demand is higher, computer operation level is not in conformity with the current situation of the development of the enterprise. How to combine the existing network resources and human resources, to realize data collection of group clients efficiently in low cost, is the main issue of the research.In this paper, the basic principle of ACCESS database system and method of use as the main research object, I research how to store, use and manage data, this paper introduces the basic theory of database, database organization and structure, this paper expounds the design of database system, and combining with the WEB language, realizes remote operation of the database client server data to modify and upload. Combined with shangqiu unicom existing LAN network of independent research and development, the group of the customer data acquisition system was tested, and through the in the client to ASP page on ACCESS to realize remote operation of ACCESS database, In system design process as much as possible of considering the relevant personnel of computer level, The operation of the system environment is very easy to set up and maintenance, through the internal network to realize data collection, through the "domain" and "port"further enhance the system safety performance set, responsible for data acquisition personnel do not need any training can be realized of customer information to the input.Group customer data acquisition system makes market sales personnel can at any time at a local computer on of customer information to maintenance, WEB page frame design of concise, greatly reduce the degree of market sales personnel's workload. And, the system not only for sales personnel to provide their customers the maintenance of material functions, but also to show statements business operators for the entire database of the classification of customer information display function and report output function, this provides the basis for later management decision, which has greatly enhanced the production and business operation efficiency.