Southern Airlines Dalian Branch Air Materiel Security System

Air transportation service is to carry people from one place to another by the aircraft on time and safely. The service provider is the airlines, and the service mentioned has a broader sense, not only the cabin service. The passengers choose different airlines according to the service quality, so airlines can acquire more market quotas by providing better service. The airlines must possess of airplanes to provide service, and the operation of air-fleets needs all kinds of materials, the air spare parts is the most important section of these materials.At present, the air spares management of domestic airlines, including china southern airlines Dalian branch is poor, still in manual work phase. The capitals of the inventory are also much more than actually need, and the operation cost of civil airlines is much higher than their foreign partners. The air supply system can not provide enough supports to the maintenance personnel. So according to the actual management mode of the Dalian Branch, the dissertation put forward a new air spares supply system with the Total Quality Management theory, such as The Juran Trilogy and PDCA circulation, and the successful experiences of Boeing Air Support Department, to improve the service quality of the airlines. Also we can forecast the air spares demand by the order model, and use the air supply ratio land the capital ratio to evaluate the service quality of air supply system.Air supply system is the foundation of air transportation service. The maintenance personnel use the air parts to make sure that the aircraft is air-worthiness, and with the safe airplane, the airlines can provide air transportation service for the passengers. We can use many scientific methods of this dissertation provides to enhance the air supply ratio and finally to improve the service quality of the airlines.