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Research On Business Process Reengineering Of Agricultural Bank Of China In Shanxi Province

Posted on:2016-05-08Degree:MasterType:Thesis
Country:ChinaCandidate:T GaoFull Text:PDF
GTID:2209330470978132Subject:Finance
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In recent years, many domestic and foreign enterprises in the implementation of business process reengineering. BPR is organized by redesigning business processes to maximize the value-added processes, costs are minimized, resulting in improved performance leap. Firstly, the banking business process reengineering research background, significance, content and methods were introduced briefly banking business processes and business process reengineering theory connotation of the enterprise business process reengineering and business process reengineering bank were reviewed. Then the current size and business development of the Agricultural Bank of China branch in Shanxi Province made a general introduction to the basic development of Shanxi Agricultural Bank of C hina is facing domestic economic growth is slowing down, the financial market reform gradually accelerated, IT exacerbated financial disintermediation, new Basel II capital increased pressure on global banking and other external environment, while also facing the existence of business development bottleneck in the backstage before the separation of the basic realization, flat management actively implement internal environment, through the analysis of the internal and external environment, points out Shanxi necessity ABC BPR, ABC obtained Shanxi must implement business process reengineering conclusions.Using case studies and comparative analysis, proposed three objectives Shanxi ABC BPR: improve customer satisfaction, enhance the efficiency of business processes and create value banks, five principles are:(a) the principles of customer focus,(b) make full use of information technology principles, principles(c) the first process, after the sector, and(iv) the principle of maximizing operational efficiency,(e) adhere to the principles of the scientific concept of development. Shanxi ABC BPR analyze ideas, focus from Shanxi Agricultural Bank BoEing system, the second generation of payment systems, communication systems, and PETS wing cabinet system of b usiness processes, for the Agricultural Bank of China branch in Shanxi BPR design.In accordance with the principles and methods of business process reengineering, select the Shanxi ABC business processes were analyzed, presented a more scientific, reasonable and feasible ideas and solutions business process reengineering. The main results of this study are:(1) a comprehensive analysis of domestic and international business process reengineering research results, summarized the business processes, business process reengineering concepts, analyzes the connotation of business process reengineering, motivation and conditions for banks BPR provides a theoretical basis.(2) the use of process reengineering, analysts pointed out that the Shanxi ABC business process problems for the problem, a general idea of Shanxi Agricultural Bank of business process reengineering, process reengineering principles and specific programs, and on ABC’s intensive management and Shanxi Comprehensive reform has certain reference value.(3) the business process reengineering program set evaluation, and carried out a detailed analysis, highly targeted and operability for the implementation of business process reengineering and testing results provide a guarantee.(4) for the system to be solved for business process reengineering, including Bo Eing system, the second generation of payment systems, communication systems and PETS wing cabinet system, to the adoption of these systems business process reengineering, let Shanxi Agricultural Ba nk of business level to a higher level.This thesis is based on the behavior of Shanxi agricultural background, the banking business process reengineering this change phenomenon theoretical and empirical analysis, business process reengineering explored t he general rule, try to Shanxi ABC BPR study the establishment of a more complete analysis system, outlining future prospects ABC Shanxi part of the comprehensive reform of Shanxi Agricultural Bank of C hina, improve operational efficiency and competitiveness provide some help.
Keywords/Search Tags:business process, reengineering program, design, Agricultural Bank of China, counter service
PDF Full Text Request
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