MF Bank Counter Business Process Reengineering Research

Although counter business accounts for a smaller portion of commercial bank's all kinds of businesses,it is still an important part of commercial bank.Under the background of MF bank's wishing to become the nationwide first class commercial bank,it is significant to reinforce MF bank's core competence by re optimizing MF bank's counter business operation method and change its disadvantage to advantage.First of all,this essay states the research background and research meaning of"MF bank counter business operation mode optimization".Then,do the research on the issue and weakness of bank counter business operation by studying the customer,staff,monitor and administrator.After that,the author gets the reason of the issue and weakness by analysis.Combine this reason with BPR theory.Begin with business process reengineering of counter business's three key aspects,the author states the theory,specific methods and steps of counter business process reengineering.On the basis of above study result,the author creates the objective of MF bank operation system optimization.Then the author performs initial theoretical speculation by studying achievement of counter business operation mode optimization's improving business process efficiency,constructing risk prevention and control system,continuing to reduce operating costs,speeding up the transformation of business products and simplifying personnel organizational structure.At last,the author obtains and summarizes the relevant research conclusions.This essay optimizes MF bank's three counter business operation mode by using the counter business process reengineering theory.Three counter businesses are counter operations,authorization business and post-mortem supervision.The author also analyzes the guarantee measures which counter business operation mode optimization relies on.Through the optimization,MF bank counter business operational efficiency will be improved.Outlets counter impression will be reduced.Operation cost will be saved.Risk compliance control will be strengthened.Through the optimization,MF bank QM branch's core competitiveness will be enhanced and owner's equity will be improved.