| Since the property management enterprises are characterized by geographical dispersion, they usually need centralized management for subordinate units, especially domestic property management enterprises. Aiming at this question, we employ information-based system to solve the problem in this thesis. The system design follows the philosophy of Group Management Model, which can not only act as an independent unit for daily business operations, but also can realize the remote management, control and supervision for subordinate ones. In addition, the system also can compare and analyze the data from different subordinate units and this further contributes to the centralized and unified management, and decision-making, getting rid of the spatial and temporal limitations.Through the control of the property business requirement analysis, we make full use of the advantage of the broadband network of social communities and design the distributed system model of the residential property management based on web service. To ensure the stability and security, our system adopted B/S technical framework and used Microsoft. NET smart client (Smart Client) technologies and office system platform architecture, focusing on property management and customer service core business. The property management is the core of the modular design of the system structure and the system also considers compatibility for other third-party soft wares.The functions of the system are as follows: customer information management, property consulting and property complaints, property repair, renovation applications application for parking spaces, reservation services, rental registration, payment etc. Customers can also inquire the notices and hints such as payment notice by logining in the system. The system also can be integrated mobile message systems, payment system of bank, financial systems, document management systems, material management system, personnel management system, and so on. |
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