Letter Brand-driven Multi-agent Process Coordination

With the more and more competitive market and changing requirements, enterprises are facing with unprecedented challenge. In order to win the competition, enterprises urgently need suitable kind of process coordination mechanisms to improve the process efficiency. Currently, most of process coordination models are activity-oriented, goal-oriented or product-oriented, which overlook the participants in business processes. Actually, participants are the core elements in process, who result in the efficiency of process. The coordination among participants by improved Xinpai can help optimize business processes.Xinpai has been used to coordinate activities of workflow. However, the coordination between participants is still ignored. Agents are similar to participants in intelligence and self-determination, so a new kind of coordination mechanism with multi-agent is established using extended-Xinpai. In order to make agents collaborate in an effective way, five operations are defined for them to manipulate the extended-Xinpai. The interrelationship among participants is further discussed from the view of knowledge flow. Moreover, the multi-agent mechanism takes a distributed way to manage the extended-Xinpai, which enhances the flexibility to some extent. On the other hand, the coordination model is built under the ideal environment, and exceptions may happen when it really runs. So a proper kind of exception handling mechanism is indispensable. Xinpai is further expanded, and knowledge flow as well as a kind of exception mapping algorithm is also introduced to the new exception handling model. In the end, a prototype is implemented.