Postal Communication Service Quality Indicators, Tracking, Monitoring, Research And Development Of Management (pqcs) System

Postal communications service quality indicators tracking, monitoring management system (PQCS) is the use of advanced information technologies , integrating post production data flows and effectively operating the tracking and monitoring system . The system will strengthen audiovisual means of all the managers and to improve management and service by sorting out needed information in a rapid and efficient way for operations management at all levels, thereby it will optimize the decision-making process, enhance efficiency and increase the competitiveness of enterprises.The article explains the research and development of the PQCS system on the basis of Yancheng postal operations management needs analysis. The main points of the article are as follows: to describe in detail the background of PQCS system, related postal operational structure and data modeling of PQCS system, the software development based on components and the design of computer interface technologies; to clarify the system functions, purposes, and software framework by way of cases, logic and diagrams after explaining the application of design principles, process principles and unusual design principle; to expound the achievement of interfaces including PQCS system interface framework, design principles, mechanisms and interfaces classification by analyzing the existing results of research and combining PQCS system with the postal financial systems, the EMS system, collection systems, the postal district central bureau subsystems and the confidential system interfaces , meanwhile illustrate specific ways of the different interfaces; and finally analyzing, explaining the problems since the operation of the system, and making the future work plan.