Ctt Dalian Branch Of Enterprise Information Building Programs

As a service trade, telecom enterprise must enhance its enterprise informatization while construct network platform for other enterprise. So it must build its BOSS (Business Operation Supporting System) which include bill, market, network management, customer service system in the same time of building OA and MIS.BOSS is core of telecom enterprise business, its main function is: business design, business arrangement, network design, network configuration, network management, billing and account, rating and discounting, cu stomer service, customer management, finance, dicision surport, office auto mation, informa-tion intercourse etc.After the organization of Chian Railcom Dalian Branch, the number of customer increased day and day, the demand of customer became more and more complication, and CRC develop many new server, the old bill system and manual transaction can not deal with dialy work, it is necessary to establish a set of orient-customer BOSS. The aouthor of this thesis worked in CRC Dalian Branch for many years, after assay and summarize the condition of CRC, the newly network technology and the development of BOSS, He bring forward the informatization plan of CRC Dalian Branch.The thesis begins from the design and application of Office Automation system, then describes the amelioration method of the Billing system, at last it puts forward the Dicision Surport System which bases on the database of billing system, and all of those compose the Business Operation Supporting System.Now the design of OA system is finished and the update of Billing system is about to finish too. The running result is satisfying comparatively, this proves the feasibility of the idea.