| Knowledge Management (KM) plays an indispensible role in strategy management and the process of decision making of the enterprise, and the status of Knowledge Management System (KMS) in the enterprise has been steadily on the increase. KM can help the enterprise acquire, accumulate, share, use and innovate the knowledge. On the fact, however, during the decade of developing KM, there have been several problems. How to solve these problems? It has been a requisite task for every scholar who study or use KM. And at this time, the brand new technique and idea of Web2.0 begin to thrive, which quests a new way for sharing, acquiring, and innovating knowledge.The knowledge of the group is a significant resource of the knowledge in the KM. The effect of the KM platform is helping to pass the knowledge of individuals or the groups. The problems of current KM platform include indigent exploit of implicit knowledge, slow knowledge innovation, limited knowledge share and weak consumer participation. The practice form brought by the Web2.0 can also solve these problems involved in the knowledge management platform.Under this background, the main purpose of this essay is to put forward the theory frame of KM 2.0. The usage of the frame of KM 2.0 in the internal company structure during the implement of KM can reduce the use cost of the system, improve the effect of using system, and solve the domination problem of implicit knowledge in a better way. This essay is divided into five sections, which are:The first section is 'Introduction', which is mainly related to the background, motive, purpose, procedure of the research and the structure of this essay, and finally collects and sums up the theories and documents about KM and its system, analyze the current status of the study of this field.The second section is 'KM under the impact of Web2.0', which is mainly related to the problems faced by the KM theory so far, and discusses the feasibility of using Web2.0 to solve these problems, and then discusses respectively about the existing KM theories and the problems and insufficiencies based on the existing theories; the characteristic of Web2.0, its advantages which can be taken good use of, its influence and enlightenment to the KM, and puts forward the feasibility of solving the current difficulties by using Web2.0.The third section is 'KM 2.0', which puts forward systematically the whole theory frame of KM 2.0. And analyze the current researches of KM done by other scholars respectively; and then systematically proposes the theory frame of KM 2.0 and practical premier framework and plan based on the KMS of KM 2.0.The fourth section is 'Case analysis of enterprise KM 2.0', which is to probe the advantages and insufficiencies in the practice of KM 2.0 by analyze the actual cases. Discusses respectively about the necessity of KM in the management consulting enterprise and its operation process, and analyze the operation situation of KM 2.0 with the events of KM 2.0 which are now carried out by a management consulting enterprise.The fifth section is 'Epilogue', which is mainly related to the analysis of the research done by this essay, and makes the conclusion, puts forward the limitations of its theory and relevant suggestions as a reference to the enterprises and follows up researchers.The innovation of this essay is mainly about:1. This essay discusses the use of the techniques of Web2.0, the application and the influence on KM, and solves the problems faced by traditional KM, and on which basic finally puts forward the KM theory.2. This essay puts forward the whole work frame of KM 2.0 based on the theory system of KM 2.0, and provides the key codes of some module. |
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