Research On The Trust Model Of Top Management Team In Multinational Company

Globalization sweeping all over the world in 21st century, multinational companies not only have unprecedented opportunities for development but also face new challenges brought by globalization. Along with the deepening of globalization, the cooperation among top management team members with different culture background increases rapidly. How to keep the stabilization and high efficiency of top management team in intercultural environment has been a management problem which multinational companies are highly concerned. In the strategy decision-making process of top management team, to build up the trust among top management team members and to develop the trust model which matches the team development stage are efficient ways to enhance the stability and improve the performance of top management team.This thesis aims at exploring the trust building and developing model of top management team in intercultural environment. Firstly, we deeply analyzed the literatures of theoretical foundation and researching status of top management team, cross-culture and trust and their relations with team efficiency; secondly, through conducted a survey and analyzed the data we come to some basic conclusions of the trust model of top management team in intercultural environment; third, based on the results of the survey, we conducted some interviews and case studies deeply and bring forward the trust model of top management team in intercultural environment.The thesis reached the following conclusions: (1) there is a negative correlation between individual-oriented culture and cooperation level of top management team and a positive correlation between collective culture and cooperation level of top management team; (2) when top management team members have different power distance culture backgrounds, team members will have different preferences for team power structure which ultimately impacts the team performance; (3) there is a negative correlation between the degree of heterogeneity of specific culture & generic culture and the quantity & quality of information exchange especially communicates between high-context culture and low-context culture; (4) uncertainty tolerance as one of the cross-culture factors has notable influence to the trust of top management team; (5) the trust has different features in different stages of top management team.The thesis points out the research orientation of this topic in future based on conclusions.