Research On Optimizing IT Department Business Process Of XMZ Ltd.

Guangdong XMZ Ceramics Holdings Ltd. is the world's largest specialized in the production of ceramic tiles and sanitary ware one of the modern enterprise, in September 2006 the Group has a huge sum of money to build Ceramic 1,500 acres of industrial ceramics production base. Now have more than 8,000 employees and annual ceramic tiles, more than 80 million square meters. Group operating with the continuing expansion of the scale, Company information systems and support systems for normal operations of the IT sector increasingly dependent on the development of the business. As the number of companies under the production base through acquisitions and joint ventures gradually built up. Therefore, its information systems and IT support structure has many problems: (1) the lack of IT development and systemic, right enough support operations; (2) the distribution of information throughout the company's database, the information integration low, Headquarters can in a timely manner to understand and access; (3) the lack of IT management systems standardization, and IT personnel throughout the difference in the levels of some system problems should not be resolved in a timely manner, so as to the day-to-day operational functioning; (4) the lack of effective performance assessment and cost-benefit analysis, IT management input to the overall effectiveness of the lack of understanding; (5) IT resources and insufficient information sharing. How to ensure that operations on the basis of IT to enhance business, the combination of good control and increase IT costs, Currently the management and IT departments do not have specific ideas.This paper was in this context that the choice of business processes IT departments to optimize the paper-based program of study, this study's main objective is the application of BPR theory, the right existing IT business process optimization. Using BPR theory, the right XMZ existing IT for business process transformation. By analyzing past processes, improved flow past deficiencies. The improved IT departments and users can easily understand the IT system resource usage, and prediction system resources and support capabilities, combined IT asset management, the timely completion of the equipment hardware and software maintenance and system upgrade, through a period of time of the fault, equipment, Processing of such analysis and mining, which has got a lot of useful information for decision-making. Through this business process optimization. Guangdonghelp XMZ Ceramics Holdings Limited to establish a more rational and efficient IT services business processes and upgrading of the Guangdong XMZ Ceramics Holdings Limited operational efficiency, Guangdong lower XMZ Ceramics Holdings Limited operating costs More importantly, the upgrading of the Guangdong also XMZ Ceramics Holdings Limited competitiveness in the market. This paper is divided into six parts: Part I: Introduction, on the topics of this background, the significance of the study, The main objectives and content, the main method of research; Part II: papers based on the theory of business process reengineering, introduced a major business process reengineering of the basic concepts of business process reengineering the basic principles BPR the basic methods, business process reengineering the successful protection of the text after the theoretical basis of his well; Part III : business process analysis of the status quo, details of the company's basic operations of the companies, the IT structure analysis of the status quo, Analysis of existing business processes, organizational analysis to the text after the optimization of the design basis; Part IV : XMZ business process optimization program design, and the XMZ business process optimization program design, specifically including : team organization, the choice of optimization method, the design optimization process. With the new flow line system of organizations supporting improvements; Part V: process optimization effect analysis, Optimization of the process optimization steps include the initial implementation process and specific briefings, business process optimization results contrast, the implementation is the result of optimization analysis; Part VI: The full text summary while summing up by this paper points out the deficiencies.