Tianzhu County State Administration Of Taxation Performance Appraisal Of Ideas And Design

Performance evaluation on the one hand the work of inspection and evaluation of the status of workers, on the other hand can play to improve and enhance the role of efficiency.2010, the State Administration of Taxation proposed "tax services and tax collection is the tax department's core business," the first clear the critical importance of the tax service. How to focus on the core business of the Inland Revenue Department to achieve the healthy development of national tax, the tax authorities on how to carry out a performance evaluation from theory to design and put forward new demands.This paper describes the theory and performance evaluation of foreign government status, such as performance appraisal, the Balanced Scorecard (BSC) theory, the United States, Australia and other foreign tax school assessment results for the theory and practical experience. Secondly, focus depth analysis of IRS performance appraisal Tianzhu County situation, focus on the performance appraisal of the outstanding problems, such as not able to tax services and tax collection on these two core businesses on the main aspects of evaluation, assessment of the main oversimplified, assessment content and complete balance, general assessment criteria, assessment result level is too small, assessment methods are too absolute. Finally, the IRS Tianzhu County, the actual situation of performance evaluation is presented with both targeted and universal operational improvement program. Such as:establish a "customer first, service-oriented" concept of modern management, give full attention to the taxpayer satisfaction assessment, assessment to determine the subject-the introduction of 360-degree assessment, the "KPI" introduces the concept of setting national tax authorities in the performance system, balance of content-oriented evaluation assessment, quantitative indicators of performance appraisal, promotion and assessment of the main information to be interaction between the assessment, and actively promote the information technology and standardized management, the use of fuzzy mathematical theory improve the performance appraisal evaluation of the results, build the tax agency performance appraisal system circulatory system, to construct a reasonable performance evaluation indicators.