Research On Third Party Logistics Business Management In China

With the fast development of global economy and the advancement oftechnology, logistic industry -a new and developing service business is rapidlygrowing up in the world. And logistic industry that is regarded as a fundament for thedevelopment of national economy, and its development extent is one of importantsymbols to balance a country's modernization and synthetically national power. InChina, transformation from traditional logistics to modern logistics is the beginningwhile the new third logistic business is weaker in many aspects, such as servicequality,technical research and market competition than traditional service businessesand multinational companies, which make it face some competitive stresses. In thispaper, we introduce the theory and background of the Third Party Logisticssystematically and generally, analysis some questions in management of ourcountry's companies, and supply some theoretical arguments and practicalexperiences for establishing more perfect management pattern of the third partylogistic business in China and planning some relevant strategies.The main researches as follow:1. The basic conceptions,characters and development history of TPL aresummarized. And the reasons that self-manage logistics were replaced by TPL arediscussed mainly.2. We expatiate on modern management pattern and management flow of TPLbusiness, and research the management of information and service, and then putforward some basic principles TPL business should abide by: operation-flow isparamount,customer service is the centre,team cooperation and active serviceconsciousness.3. By combining the real instance of our country's TPL business, we researchon its character and form, and bring forward some questions in management atservice,customer and information aspects, and give relevantly some measures andmethods to resolve them.