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Improves The PHS Maintenance Quality The Countermeasure Research

Posted on:2008-01-26Degree:MasterType:Thesis
Country:ChinaCandidate:Z W ShengFull Text:PDF
GTID:2178360215982224Subject:Business Administration
Abstract/Summary:PDF Full Text Request
This article attempts to utilize produces and operates the management science knowledge, discusses the PHS service, the optimized question from following several aspects, enhances the user sensation and the user degree of satisfaction by this. First of all, this article introduced the present small quick development situation, faces the difficulty, introduced with emphasis the PHS optimization (in maintenance) exists question. Has analyzed the optimized flow with emphasis using the cause and effect analysis chart, specially affects the service, the influence movement quality universal question to the flow in, has carried on the key analysis, using methods and so on tabulation sorting has discovered the existence question reason. Then, the root which produces in view of the question, proposed the countermeasure in the flow. In order to guarantee the flow smooth implementation, has carried on the analysis in the quality control aspect, proposed the correlation movement countermeasure using the PDSA principle. Finally, to around the flow adjustment, the optimized situation has carried on the simple analysis and contrasts, provides the countermeasure plan by this proof this article to be practical and feasible.
Keywords/Search Tags:PHS, flows, service, countermeasure
PDF Full Text Request
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