Design Of Digital TV Service Operation Support System

With the development of technology, TV industry is changing from the simulation television time to the digital television time, and TV services are changing from monthly charge to the multi-services. Now, TV service operations involved the network operation corporation, the content provider, the service provider and the technical provider, as well as variety services. To meet the market development and the customer service demand, a digital TV operation support system is urgently needed.The topic of thesis is design of the digital TV operation support system. It is composed by the following parts: system function demand, system framework design, database design and function module design. The system adapted multi-level structure. It provided good extension and the nimble adaptation to service change ability. The database takes relation database as a model and meets the 3NF requirements. The system functional design satisfied the demand of the digital TV service management and the daily operation, for example, digital TV service definition, service order, customer/account management, service charge management, product management and so on. By the system, the digital TV service operation business may effectively manage user information, and realize new service dynamic loading and old service function unloading. So, it can provide the reliable technical support for continuing update service and can effectively enhance the economic efficiency of the digital TV services.