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The Research On Job Burnout Of Primary Civil Servant

Posted on:2011-05-09Degree:MasterType:Thesis
Country:ChinaCandidate:W HuangFull Text:PDF
GTID:2166330338975460Subject:Administrative Management
Abstract/Summary:
With the social advancement and development, competition and pressure have been gradually exerted impact on civil servants at various levels of each department of government and public service. On the study, the civil servants suffer from the most severe Job burnout, so that the unsound regulation of Job burnout may have negative effect on the civil servants themselves as well as their families and companies, resulting in great harmfulness. The present paper analyzed the causes for the Job burnout that occurred to primary civil servants by describing the Job burnout on the civil servants in China, thereby proposing countermeasures.The paper primarily expounded the status quo and significance of the research of Job burnout and the theoretical study on Job burnout, and introduced the research trend of the Job burnout to date, aiming at pointing out the background and theoretical basis of the research of Job burnout.Based on prior arts of research fruits, the first part mainly addressed the meaning and three dimensions of Job burnout: exhaustion, cynicism, and decreased professional self-efficacy, and meanwhile presented the factors causing Job burnout.The second part introduced the actual system of civil servants in China and the status quo of primary civil servants, and analyzed the condition of Job burnout on primary civil servants from the following three aspects: traditional concept, responsibility and right, and organizational system, treatment and salary.The third part interviewed three typical administrative rankings, thereby mirroring the individual nature of the present primary civil servants.The fourth part surveyed the Job burnout on primary civil servants using validated universal MBI-Gs Table as the tool for measuring Job burnout in the way of disperse granting and centralized collection of questionnaires. Totally 127 questionnaires were fed back, 106 of which were valid, accounting for 84%. Collected data were analyzed with SPSS. Accumulative statistics was performed on population statistics, showing that 74 male and 32 female; 28 working for less than 5 years, 22 working for 6-10 years, 20 working for 11-15 years, and 20 working for over 20 years; 85 married and 21 unmarried; 3 with college diploma below, 17 with college diploma, and 86 with undergraduate diploma. The three dimensions were descriptively analyzed, and the principal factor that caused the change of the three dimensions was obtained by analyzing average values and standard deviations. The frequency of the three dimensions was analyzed, the frequency of the sub-items of the three dimensions was obtained, and the reasons were analyzed. A p-value test was performed on the effect of six factors of sex, age, working life, ranking, marriage, and diploma in population statistics on the three fractals, and the data were analyzed accordingly.The fifth part put forward interventional measures for each factor on Job burnout on primary civil servants based on the results, specifically, from the levels of individual and government.
Keywords/Search Tags:Primary civil servants, Job burnout, Intervention
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