The Construction Of Performance Management System In F Hospital

Along with the deepening reform of China health care system and the opening of its health care market, many kinds of medical institutes teem in recent years including foreign hospitals, private owned hospitals and private practices. The competition in Chinese medical market becomes more and more serious. The public hospitals which have been being the monopoly in Chinese medical industry are now also facing much competitive force for the first time. So it's the most important work to improve the hospital performance and competition through high staff enthusiasm and go-aheadism in work. That is also the right way of implementing the hospital strategy goal based on the existing system. While performance management system is an effective method of exploring staff potential, unifying the behavior of staff and organization as well as carrying out the hospital strategy. It is also one of the most important works of the Human Resource management.F hospital—a big general public hospital, is the object of this thesis. The study on the hospital performance takes clinical departments as an example to construct performance management system under the theory of modern performance management. The new system is based on the deep analysis of existing performance management system in F hospital. And the construction uses the methods of Balanced Score Card, Key Performance Indicators and Management by Object.This thesis consists of four chapters. The first chapter is the analysis of the existing situation of F hospital. Its mainly content is to find out the influence factors on F hospital performance and analyze the problem and reason of the existing performance management system. Chapter two is mainly an explanation about the theory of modern performance management. Furthermore, there is an introduction about the application of performance management in domestic and abroad hospitals. Chapter three is to discuss the setting up of new clinical performance management system in F hospital. The content includes the analysis of problems and reasons in existing performance management system, the procedure of constructing new performance management system in F hospital. About the new system, the design of performance indicator system is the emphasis. The thesis carries on the systematic design of performance indicator system utilizing BSC, KPI methods which include performance indicators of hospital, department and doctor. In the last chapter, conclusions are made basing on the above study.Through the study I think that it is feasible to construct new clinical performance management system based on F hospital's situation and under the guidance of performance management theory. It would be effective for the promotion of clinical performance. At the same time, the conclusions also have model significance to other public hospitals, which face the similar difficulties.