The Method Of Product System Design For Service

John Milliner and David Muller had the point of the business of brands "Industrial equipments limited, service for the customs infinite." Peter Drucker, the father of the modern management, also pointed in the successful commercial pattern, "The special link of product and service always provide the unique commercial worth." As a illustration, IBM and GE transferred from the traditional manufacturing to the servicing successfully. In the modern business, the integrated worth combined servicing with product will be more accepted.Kettle and Laski described the design as a process to benefit both customers and companies, by applying the factors creatively. Design should be cooperate with the change of the commercial pattern in time. The paper is subject to research the method combined product with service in the industrial design.This paper illustrates the concept of service in the product system. The paper analyzes the product in the view of system, points the change of the product system, and illustrates the service economic direction. The paper researches the factors of the service and combines the service with the products. And also sets up the servicing model based product system, which has three sub models: the material product system, supplying service system and supporting system. The product system design for service is based on the supporting system, form of the material system, sells the "service" by the "window" of supplying service system. The ownership of the product doesn't change in the process. The author designed the product system in the means of service design with principles.Based on all of that, the author designed a service system for cloth cleaning. In this system, people pay for the times of washing service instead of the washing machine.Last but not least, the author designed a web interface to complete this system.