Font Size: a A A

Followers make the difference: Hospital performance and job satisfaction in relation to followership style

Posted on:2015-11-17Degree:Ph.DType:Dissertation
University:Capella UniversityCandidate:Morgan, Sara CelesteFull Text:PDF
GTID:1474390017989233Subject:Psychology
Abstract/Summary:
While leadership style is a well-researched topic, followership style is not. However without followers, there are no leaders and organizations would not function. Interest in the topic of followership has increased in recent literature, yet there is a large gap in followership body of knowledge. This study sought to find if Robert Kelley's (1992) followership style categorization was related with either employee satisfaction or patient satisfaction in hospital nursing department settings. In this study, a total of nine hospitals with 105 nursing department employees completed Kelley's (1992) followership style questionnaire along with the Brayfield-Rothe satisfaction index (Brayfield, Wells, & Strate, 1957). The followership style questionnaire results were compared with job satisfaction results using a simple regression analysis. Similarly, the followership style questionnaire results were compared with hospital patient satisfaction survey results to determine if there was a relationship. There was a significant, predictive relationship between hospital nursing department employee followership style and job satisfaction. While there was a small predictive relationship between hospital nursing department employee followership style and hospital patient satisfaction, this relationship was small and was not found to be statistically significant. This study added to the body of knowledge on followership style to promote further research on followership style in relation to job satisfaction and performance outcomes.
Keywords/Search Tags:Followership style, Satisfaction, Hospital, Style questionnaire results were compared
Related items