Culture, social networks, and information sharing: An exploratory study of Japanese aerospace engineers' information-seeking processes and habits in light of cultural factors

The purpose of this study was to investigate the effects of culture and language on Japanese aerospace engineers' information-seeking processes by both quantitative and qualitative approaches. The Japanese sample consisted of 162 members of the Japan Society for Aeronautical and Space Sciences (JSASS). U.S. aerospace engineers served as a reference point, consisting of 213 members of the American Institute of Aeronautics and Astronautics (AIAA).; The survey method was utilized in gathering data using self-administered mail questionnaires in order to explore the following eight areas: (1) the content and use of information resources; (2) production and use of information products; (3) methods of accessing information service providers; (4) foreign language skills; (5) studying/researching/collaborating abroad as a tool in expanding information resources; (6) scientific and technical societies as networking tools; (7) alumni associations (school/class reunions) as networking tools; and (8) social, corporate, civic and health/fitness clubs as networking tools.; Nine Japanese cultural factors expressed as statements about Japanese society are as follows: (1) information is neither autonomous, objective, nor independent of the subject of cognition; (2) information and knowledge are not readily accessible to the public; (3) emphasis on groups is reinforced in a hierarchical society; (4) social networks thrive as information-sharing vehicles; (5) high context is a predominant form of communication in which most of the information is already in the person, while very little is in the coded, transmitted part of the message; (6) obligations based on mutual trust dictate social behaviors instead of contractual agreements; (7) a surface message is what is presented while a bottom-line message is true feeling privately held; (8) various religious beliefs uphold a work ethic based on harmony; (9) ideas from outside are readily assimilated into its own society.; The result of the investigation showed that culture and language affect Japanese aerospace engineers' information-seeking processes. The awareness and the knowledge of such effects will lead to improvement in global information services in aerospace engineering by incorporating various information resource providing organizations.