| The purpose of this quantitative, correlational research study was to determine if, and to what degree, a positive correlation existed between servant leadership behaviors displayed in a for-profit distribution center environment and individual worker productivity. Two research questions guided the study: (1) is there a positive correlation between servant leadership behaviors displayed in a for-profit distribution center environment and levels of individual worker productivity? And, (2) is there a positive correlation between each of the six subscales of servant leadership behavior (values people, develops people, builds community, displays authenticity, provides leadership, shares leadership) and levels of individual worker productivity in a distribution center environment? The theoretical foundation was the servant leadership model. A total of 133 employees representing three high-performing distribution centers of a national supply chain company completed the Organizational Leadership Assessment (OLA) survey. Individual productivity was calculated using the Total Productivity Model (TPM). Results from the regression analysis revealed a statistically significant relationship between participants' individual productivity scores and overall servant leadership behavior (R = .628, R2 = .395, F(1, 131) = 85.486, p < .001). Additionally, results from the multiple regression analysis indicated there was a significant multivariate relationship between participants' individual productivity and the subscale value people (R = .707, R2 = .500, F(6, 126) = 21.020, p < .001). While the study revealed a positive and significant correlation between the study variables, further research should determine if the relationships are causal. |
