The Impact Of Human Capital On The Operating Efficiency Of Insurance Companies Under The Digital Background

For one of China’s finance,the insurance industry has become a key link in the entire financial system and social security.China’s insurance industry launched a heated discussion.Many leaders of leading enterprises in China’s insurance industry expressed their views and expectations on the upcoming historical opportunities: to serve the national strategy and make people’s insurance with temperature;To consider and find the new development pattern;Look for enlightenment and answer from important thoughts.However,when seeing focus on the future,we should not forget to look back on the past.Looking back on this decade of ups and downs,we have experienced a new era of 4G and 5G Internet communications,and also experienced an era of loss in all walks of life influenced by the COVID-19.Since 2020,as the real estate industry has tracted from improving to decreasing,the banking industry has also been deeply affected.The entire financial industry has been exposed to the aftermath of this shock,for insurance companies which is bound to be a year full of difficulties and ways.In the whole,the overall quality of the employees has a lot of room for improvement.Whether it is the lack of talents or the upgrading of the overall team,it seems to be a hard problem solved on the road of continuous high-quality development of insurance companies.The lack and imperfection of the human resources structure have greatly weakened the transformation efficiency of the development momentum of insurance companies,limiting the implementation of technology empowerment in today’s big data era.Therefore,attaching importance to the upgrading and coordination of human capital will be the only way to improve the operational efficiency of insurance companies.For the research object,This paper selects 35 insurance companies,which includes18 property insurance companies and 17 life insurance companies.Considering the representativeness and coverage of the experimental sample,the overall sample includes not only large insurance companies with a long history,such as People’s Life Insurance,China Life Insurance and Pacific Property Insurance,but also emerging stars who have entered the market for less than a decade,such as Zhejiang Merchants,CCB,and China Post.However,it is still a little weak to just take Chinese funded insurance companies as the sample of all the studies.Therefore,several joint venture insurance companies have been added to consolidate the experimental samples,such as China Online,China UK Property Insurance,Allianz Property Insurance,etc.The sample events span from 2010 to 2020.In this decade,China’s economy has taken off,the 4G is complete,and the 5G is coming.We have also experienced an era of information explosion.China has crashed in the transformation of economic structure from highspeed development to high-quality development,and a new era of socialism with Chinese characteristics has arrived.The empirical process realizes a two-step strategy.The first step is to collect the output and input variables of the 35 selected companies over the past 10 years,calculate the initial efficiency through the dea model,optimize the input variables through the introduction of the dea environment variables in the second stage,and finally calculate the optimized company efficiency value through the third stage.The second step: use tobit model for regression analysis.The empirical study found that,regardless of life insurance or property insurance,the proportion of employees with master’s degree or above has a significant positive impact on the operating performance of insurance companies,and the proportion of employees under35 years old also has a positive effect on the efficiency of insurance companies,but it is not significant.The results of the research give a effective reference value for financial companies to make their own human structure planning,transformation and other decisions.At the same time,insurance companies should also pay more attention to the advantages of human capital,so that it can bring maximum utility value for insurance companies.