Research On The Turnover Of Front-line Staff In G Bank

In recent years,China’s financial reform has been continuously promoted,which has greatly intensified the internal competition in the financial industry.The emergence of local banks,foreign banks,Internet financial enterprises and other industry subjects has posed a great threat to the development of the traditional banking industry.At the same time,affected by the macroeconomic situation,the growth rate of the banking industry has gradually slowed down in recent years,and the profit has decreased significantly.The survival and development of commercial banks are facing great challenges.This development feature has also increased the work pressure of front-line employees to a certain extent.In addition,under the background of declining profits,many commercial banks have to reduce the salary and welfare of employees in order to control costs,which has an adverse impact on the work enthusiasm of workers.Commercial banks are facing a serious loss of front-line employees,which not only brings great obstacles to the development of bank human resource management activities,but also restricts the expansion of banking business to a certain extent.As a national commercial bank,the problem of front-line employee turnover of bank G has become increasingly serious in recent years.Among them,this problem is particularly obvious in the newly opened branch g,and the employee turnover rate is significantly higher than that of other branches.Taking the bank as the research object,this paper deeply analyzes the current loss of front-line employees,and puts forward targeted optimization strategies,which not only has theoretical guidance,but also has certain practical value.Taking bank g as the research object,this paper makes a multi-level and multi-dimensional analysis on the basic situation of employee turnover.Firstly,it introduces the general situation of the bank and the current situation of human resource management in detail,obtains the data related to the loss of front-line employees through the survey,completes the design of the questionnaire based on Maslow’s hierarchy of needs theory and two factor theory,and summarizes the conclusions of the questionnaire and interview,Analyze the main factors affecting the loss of front-line employees in bank g,and put forward corresponding countermeasures according to the analysis results.Through the research,it is found that the main influencing factors of bank front-line staff turnover include financial policies: such as the improvement of industry supervision,the reduction of bank staff caused by national financial policies,etc;The internal management level of the bank is low: such as high work pressure,lack of scientificity and rationality of performance appraisal,lack of perfect training mechanism,confusion of internal management,etc;Employees’ own factors,etc.Starting from the influencing factors of employee turnover,this paper puts forward practical optimization paths,such as optimizing the current salary level,improving the salary management mechanism,formulating and implementing scientific training plans,optimizing the promotion mechanism,etc.,so as to help employees control these influencing factors scientifically and reasonably,and gradually solve the problem of employee turnover on the basis of improving G’s human resource management level.