Research On Quality Management Optimization Of SaaS Product R&D Project Of H Company

At present,the form of the To B-end enterprise-level internet industry market has changed dramatically.Enterprise organizations in various industries have shifted the value expectation of the enterprise digital platform from the traditional sense of cost reduction and efficiency increase to the empowerment of self-innovation and reconstruction of the business model.With the continuous introduction of favorable policies to encourage the digital transformation of enterprises,as well as the dual impact of the post-epidemic era and the economic downturn cycle,the ability to meet the requirement expectations of customized,vertical and refined enterprise-level Internet market and customer groups has become a basic competitive requirement for software R&D and service manufacturers.Therefore,it is in line with the development trend and requirements of the current To B-end enterprise Internet industry market to carry out relevant research on the improvement and optimization of the quality management system of software R&D projectsand explore the methods and models that can improve the quality delivery level of software R&D enterprises.This paper takes the SaaS product R&D project quality management system of H Company as the research object,identifies the key quality problem data based on the real R&D data of the project through field investigation,and summarizes and analyzes the key quality problems reflected by the problem data.According to the quality planning management,quality execution and process control management,quality verification and evaluation management,quality improvement management and other aspects of the R&D quality management elements of SaaS product R&D projects,combined with the use of classic quality management analysis tools,it is summarized and abstracted that the project has such problems as imperfect demand quality planning,unreasonable version planning,low level of process control,lack of quality control responsibility,unsystematic test and verification,unclear evaluation system There is no standard for quality improvement.When putting forward optimization and improvement plans for the quality management system of SaaS product R&D projects around quality problems,the objectives,principles and framework of optimization and improvement were clarified.Based on the framework,a series of quality management optimization schemes are proposed,such as improving the project demand quality planning,improving the project version planning,improving the process control level,implementing the proj ect quality responsibility,systematically constructing the quality verification method,clarifying the quality evaluation system,and establishing the quality improvement management mechanism.At the same time,the guarantee requirements are put forward in terms of the organizational structure,system specifications,information resources,corporate culture and other aspects of the R&D project to ensure the feasibility of the relevant optimization plan.Finally,the whole research process is summarized,the defects and deficiencies are explained,and the future research direction is prospected.From the perspective of the whole process of project research and development,this paper emphasizes the key role of project quality planning management,quality execution and process control management,quality verification and evaluation management,quality improvement management and other factors in improving the quality performance of "SaaS product research and development project".It provides a new method for quality management research,especially in the field of quality management combined with software R&D industry,and expands the research ideas.At the same time,it also provides H company with a way to review the current quality management problems based on the "SaaS product R&D project" and strive to improve the management level.