| In recent years,with the rapid development of information technology in the Internet era,the software industry has developed rapidly,but the management of software has developed slowly,and the management level is far lower than the industry demand.Therefore,scholars at home and abroad have begun to pay attention to the research of relevant theories and practices of software quality management.Only by ensuring the quality of software development can provide qualified products,and S enterprises can survive and develop in the fierce industry competition.Enterprise S has a relatively comprehensive development process and quality management system for software development business,but there are still some problems in quality management.The purpose of this paper is to deeply explore the current situation of software quality management in Enterprise S,find out the problems in software quality management,and analyze the main problems.These problems affect the quality of software and need to be solved urgently.In view of the above problems,in order to improve the software quality management level of S Enterprise,through the analysis of the causes of the software quality management problems,under the guidance of the quality management theory,ISO9000 quality system,and CMMI model,the software quality management improvement plan for S Enterprise is formulated.It also provides guarantee measures for the quality management improvement plan through the aspects of quality awareness,concept training,structure adjustment and incentive mechanism.Through the diagnosis of the software quality management problems of the S enterprise platform business line,according to the basic situation of the current enterprise and the basic situation of the platform business line,the quality management implementation status survey is carried out,and the survey scope are the following parts: R&D process specification,schedule delay statistics,defect rate statistics,customer satisfaction,and the technical ability and atmosphere of the test team,so as to find the main problems in the software quality management of the S enterprise platform business line: the R&D process specification is not perfect,lack of boundary division of R&D to test,Normative testing is too late,test coverage is low,software testing and release standards are not clear,baseline versions and customized versions messed up the config management,and the technical ability and atmosphere of the test team is poor.After the analysis,it is concluded that such as product development has not strong quality awareness,the division of responsibilities and normative boundaries of each position are blurred,the lack of support of the project management team,the quality measurement system is not perfect,the baseline version of the plan cannot be implemented,and the incentive mechanism is ineffective.Based on the above problems and their cause analysis,the optimization scheme of software quality management is implemented accordingly.Strengthen quality planning,optimize quality planning process and establish quality target management system;Strengthen quality management in review process,requirements management process,test and defect management process,measurement and analysis,and configuration management;Ensure quality assurance through software quality assurance and quality culture building;Promote quality improvement in technology,tools and platforms,and market defect summary.In order to ensure the smooth implementation of the optimization plan,corresponding safeguard measures are essential.It is necessary to increase the attention of quality issues and enhance the quality awareness of leaders and employees;Strengthen the training of quality management concepts,review the summary of market defects,and make the concept of total quality management deeply influences everyone;Adjust the organizational structure,set up a quality department,and clearly standardize the responsibilities of each position;Establish a reasonable incentive mechanism,so that the talent training mechanism is guaranteed,and the incentive system for all employees is further improved.The content of this paper is how to improve the software quality management of S enterprise platform business line,ensure the quality of software development and enhance the company’s competitiveness.I hope that the content of this paper can provide more reference and reference for the software quality management reform of domestic enterprises. |