| The elderly are the ones most affected by the pandemic.Due to community prevention and control,the traditional offline social circle has been blocked by the epidemic,and the relatively fixed life assistance has also faced obstacles,which has put the elderly in a difficult situation.Social work intervenes in the plight of the elderly,and explores online format to support the elderly solve their needs for psychosocial and life assistance,so as to improve the elderly in the life satisfaction and quality of life.With the elderly in nursing homes Y as the subject,online support case services for the urban elderly are carried out according to the theory of social support and social connection.During the case acceptance stage,establish a professional relationship with the client.In the estimation stage,a rating scale was used to evaluate the client’s anxiety level and social support,and the client’s problems and needs were evaluated from the physical,psychological and social levels.In the intervention stage,case intervention is carried out with the themes of contact,reduction of "negative",support and sharing,which helps the client relieve his emotions,correct the client’s cognitive bias,reduce the client’s psychological pressure,give the client information and emotional support,and broaden the client’s scope and channels of communication.In the end phase and evaluation stage,the client,family members and social workers are evaluated to compare the intervention effect before and after the service.Finally,summarize the difficulties and suggestions of online support practice.This case service is more effective,not only to meet the support needs of the client,but also to help the client solve the practical problem.From this point of view,the support in the form of online companionship has been effective in supporting urban elderly people,laying the foundation for the development of online practice. |
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