| The petition system,regarded as a typical political system,has Chinese characteristics.When people fully participate in political life and exercise their own rights,they need to rely on the petition system to play an important role.Therefore,the petition system has become the core system for the expression of people’s interest appeals,and its optimization will be closely related to the Party and the people’s interests.If ordinary people want to contact state organs or government units directly,they need to express their real demands and specific opinions actively by means of letters,telephone calls,visits,etc.Letters and visits can build an effective channel for solving practical problems,and the ordinary people who become the main participants in political activities can also rely on the operation of the letters and visits system to realize the goal of safeguarding their own rights and interests.This is the reflection that the letters and visits system can improve the closeness between the people and the party and the government,and it can best express the real ideas formed by the ordinary people.At the same time,the quality of the complaint reporting work will also bring remarkable effect on social stability.At present,people in our country are strengthening the awareness of safeguarding their rights,resulting in an increasing trend of the number and scale of complaints reporting,and more and more complaints reporting problems have complex and diverse attributes.In addition,in the process of comprehensive settlement of social disputes,letters and visits also cause a large number of social problems.For example,because of the operation of the letters and visits system,people have the consciousness of ignoring the legal role,which makes the wrong idea of "letters and visits do not trust the law" continue to breed and spread.Government staff have not improved the specific methods to deal with the complaint reporting problem,and the solution measures formulated are also lack of perfection,so the government staff often presents a passive state when solving the complaint reporting problem,which is not only difficult to solve the complaint reporting problem in essence,but also may lead to intensified conflicts.With the continuous optimization of public services as the background of The Times,it is determined that the government and the masses have started to put forward higher requirements for petition work.At this time,the government needs to guide the public to participate in social governance with the help of petition work,and achieve the goal of building a harmonious society and a stable society.The masses also hope to become participants in the management of government affairs with the help of the development of petition work.Therefore,bringing the effective function of the petition work into play can bring the guarantee to the continuous optimization of the public service.The author chooses Zeya Town as the specific object to study the grassroots petition work,and systematically studies the problems faced by grassroots petition work and the optimization countermeasures.First of all,with the help of field investigation and questionnaire survey,the author makes an in-depth study on the specific situation of grassroots petition work in Zeya Town,and determines that there are the following key problems in the petition work in Zeya Town: first,the government has not given full play to its functions,forming a relatively weak working force and forming a strong unstable team;Second,the masses have formed the wrong consciousness of believing in "visiting" and not believing in "law",blindly believing in the principle of trust,trust in power and not believe in the principle of law;Third,the supervision mechanism has not been improved,and the solution mechanism does not have long-term attributes.Secondly,after introducing the theories of public crisis management and multiple governance,the author determined that the specific reasons for the problems in carrying out petition work in Zeya Town are as follows: First,the authority of petition department does not highly match the responsibility;Second,the petition masses only form a weak awareness;Third,the working mechanism of complaint reporting has not been improved;Fourth,the cost of paying complaints is too low.Finally,based on the development status,existing problems and causes of problems,specific measures to optimize the work of letters and visits in Zeya Town are formulated.The details are as follows: First,the government’s ability to resolve letters and visits problems should be improved;Second,the duties and authority of the complaint reporting department should be clarified,so that the complaint reporting working mechanism is more perfect;Third,the legal publicity and legal education should be strengthened,so that the masses can have a correct understanding of the petition work.In conclusion,the formulation of the above measures can help Zeya Town to optimize the petition system to a certain extent,hoping that its experience in optimizing the petition system can provide reference for other regions to carry out the petition work smoothly. |
