Research On The Problems And Countermeasures Of Information Service For Veterans In M City

Currently in the digital age,information service technology continues to mature,and government agencies,as public service departments,rely more on e-government to achieve the goal of serving the public.The mode of combining government services with the Internet is the most vivid extension and the most cutting-edge development of e-government during the 14 th Five Year Plan period.Using information systems and data platforms to provide services to service objects and provide decision-making support for staff is an effective means to improve the quality of administrative work,improve administrative efficiency,improve the efficiency of office funding,and ease the work pressure of many people and few people.The combination of service management for veterans and information technology is the direction that the veterans affairs department has been thinking and exploring since the institutional reform.Realizing the modern management of retired military personnel,driving the upgrade of functional management with information services,and creating a professional atmosphere of "respecting military personnel" in the whole society are the footholds of improving the service guarantee system for retired military personnel."Internet + management of veterans" is an important measure to enrich service-oriented government theories and digital government theories and improve the efficiency of government administration.It is an inevitable choice to use data empowerment to improve governance capabilities and realize governance modernization useful exploration.This article will take the information management service of veterans in M City as the theme,combined with the research methods of literature research and survey research,summarize the new model of information service for veterans from practice,and explore the feasibility of scientifically building a management service platform for veterans in M City,interpreting the wisdom of government governance in the digital age with vivid practical cases.The main research contents of this thesis are as follows: Firstly,through on-the-spot investigation,to understand the actual work and operation status of the veterans affairs department in M City;secondly,it puts forward the outstanding problems in the information service of veterans in M City: lack of informationization working mechanism,weak informationization service foundation and the low level of information service personnel,and combined with literature research to analyze the reasons for it,and draw lessons from similar service models and service platforms;finally,on how to solve the problem,put forward countermeasures and suggestions in overall planning,system improvement,and platform construction.In the "Internet +" environment,it is specially designed to provide modern information services for veterans and build an information service platform for veterans.