Research On The Problem And Optimization Path Of Real Estate Transaction Tax Service

The popularity of real estate transactions has made the tax payment service of real estate transactions more and more concerned and valued by tax authorities and the public.The state continues to emphasize the concepts of service-oriented government and smart taxation,which puts forward higher requirements for the development of real estate transaction tax payment services.Due to the large number of tax items involved in real estate transactions,complex tax policies,scattered taxpayers,and diversified service needs,the quality and efficiency of tax payment services also have high requirements,which prompts the real estate transaction tax service department to continuously explore and continuously optimize the real estate transaction tax payment service.On the basis of extensive research of domestic and foreign documents on the status quo of tax service,this paper takes the tax service zone of real estate transaction in W District as the specific research object,comprehensively reviews the current measures of the tax service zone in W District.Through case analysis,field interviews,and the application of the theory of new public management and service-oriented government,it is found in the investigation that There are five types of problems in the tax payment service zone for real estate transactions in District W:tax payment service behavior,personnel and equipment guarantee,"Internet+" application,policy information publicity,and service feedback and update.Based on the theory of service-oriented government and other theories,this paper analyzes the causes of the problems in the tax payment service zone for real estate transactions in District W and puts forward suggestions on the optimization path.First,it aims at the tax payment service behavior,including the establishment of intensive communication and approval mechanism,the formulation of unified acceptance and implementation standards,and the improvement of inter-departmental information sharing system.The second is personnel and equipment support,including updating and maintaining fixed assets,simplifying system operation by various parties,and managing personnel according to appropriate conditions;Third,"Internet Plus" applications,including the development and promotion of self-service online tax payment,"Internet Plus" combined with actual services;The fourth is for policy information publicity,including the creation of diversified publicity channels,innovative visualization tax policy,summary and concise online process;The fifth is to update the service feedback,including strengthening the overall assessment of quality and efficiency and continuously updating and optimizing the process.Tax service should be optimized from the above five aspects to comprehensively improve the tax service level of real estate transactions.