An Empirical Study On The Civil Electronic Service System

With the advent of the information age,intelligent information technology represented by the Internet,big data and blockchain has developed rapidly,which is a profound change in human social life.The judicial system has also gradually moved towards an intelligent road.As a typical product of deepening judicial reform and applying information technology,the electronic delivery system has the advantages of high technology,high efficiency and portability.choose.In the context of my country’s specific national conditions,my country’s civil electronic service system has been greatly developed in recent years.The advantages of electronic service have also been fully reflected during the new crown epidemic.The revision of the Civil Procedure Law in 2021 has further expanded the scope of application of electronic service,marking that the electronic service system has entered a new stage of development.This article takes the grass-roots people’s court in S District,Changchun City as the research object.The object itself is typical and has practical significance;the research sample has the characteristics of complexity and diversity.Due to the large amount of survey data,the data for the past five years from 2017 to 2021 was intercepted and counted in the form of annual comparison,which was visually displayed in the form of statistical charts and tables.Through the sorting and analysis of the chart,it is found that in addition to the convenience and efficiency of electronic service in District S court,it has the following notable characteristics: the slow growth of the application rate of electronic service,the difficulty of fixing electronic receipts,and the ease of privacy information of the parties.security risk of leakage and electronic delivery.On the basis of summarizing the problems of the S District Court,the reason for the formation of the problem,that is,the insufficiency of the current electronic service system in our country,is deeply studied.In general,there are the following two aspects.Legislative level: First,the current application order of electronic service is unclear;second,the recipient of the service lacks the right to choose the procedure;third,there are vacancies in the remedy for failure of service.Judicial level: first,the technical support is not complete enough;second,the format of electronic documents is not uniform;third,the construction of the delivery team is chaotic.In order to make the development of electronic delivery more adaptable to the times and actual requirements,and to promote the perfection of the electronic delivery system,a combination of theory and practice should be combined.Therefore,the following two suggestions are proposed.Legislative aspects: First of all,it is necessary to clarify the order of application of electronic service,solve the basic problems of electronic service,and secondly,fully give the recipient the right to choose,standardize the relief measures for service failure,and refine and improve the supporting rules for electronic service.Judicial level: First,strengthen the technical security of electronic service;second,unify the format of documents for service;third,improve the construction of service teams.