Research On Optimization Of Total Quality Management In LNYY Company

Affected by economic,political,epidemic,Russia-Ukraine war and other factors,the supply chain was damaged,there is insufficient demand for global steel market,and the overall economy showed a downward trend.The enterprise must strength the quality management,coordinate and promote the enterprise’s high-quality development if it wants to stand firm in the increasingly fierce international competition.Total quality management(TQM),as a modern enterprise management method,it can boost enterprises to improve production,efficiency and the level of enterprise management.As a large-scale state-owned refractory enterprise with a production history of 119 years,LNYY Company is faced with many problems,such as unclear quality management function,inadequate control of important processes,incomplete management of quality cost,and the quality management method is single and backward.This article takes LNYY Company as the research object,aims to use the total quality management theory to optimize the quality management structure,improve "all costs can be reduced" consciousness of quality management and the quality management efficiency level of the company.Consolidate the foundation of enterprise development constantly,grasp the development initiative,and achieve the long-term and rapid development of the enterprise.On the basis of analyzing domestic and international environment and industry development trend,this article combines the concept of quality and quality management,Six Sigma theory,quality cost theory,zero defect theory and other relevant theoretical basis of total quality management.At the same time,by means of literature retrieval,field investigation,interview and case analysis,based on the facts and data of the company’s quality index completion survey in the past three years and questionnaire survey,the quality management problems of LNYY Company were systematically sorted out from the aspects of the whole enterprise,the whole process,total involvement and multiple methods,and the reasons were analyzed and summarized.The optimization strategy of total quality management is put forward with the main measures of improving the organizational structure of quality management,strengthening the whole process quality supervision and management of quality cost,perfecting the quality management method.In order to avoid the possible risks and problems,the corresponding safeguard measures are put forward from three aspects: leadership role,customer satisfaction and total involvement.