Casework Intervention Research On Emotional Counseling Of Home Quarantined Persons During The Epidemic

Since the outbreak of COVID-19 in early 2020,the psychology of home quarantine personnel has been greatly affected,and emotional anxiety is out of control.The epidemic situation is special.Social workers use the professional methods and skills of social work to intervene in the isolation personnel in case work,solve their emotional problems,help the isolation personnel return to normal life better and help people to help themselves.During the internship,the author participated in the epidemic prevention and control work in X community of C City,and carried out emotional counseling for Ms.l who was isolated at home and lost control of emotion during the epidemic period in X community.The author uses the case work method to establish a professional relationship with the case owner,obtains the relevant information of the case owner through video interview,and collates and analyzes the information.The case owner has anxiety,tension,uneasiness and other negative emotions due to the home isolation policy of the epidemic situation.Eight case services were carried out for the case owner and his family,including stabilizing emotion,relieving emotion,correctly understanding emotion,linking external resources,enhancing self affirmation,improving bad communication,rebuilding support network,and changing the concept of the case owner.Finally,it can help the case owners to improve their negative emotions,enhance their ability to face difficulties and pressure,and help the case owners to pass the epidemic home isolation period smoothly and safely.The author’s case service for Ms.L was carried out under the epidemic prevention and control work in C City.Although there is a lack of a certain amount of practical experience for reference,the result of the case work is good,which is the reference for C City The community and social work institutions provide reference experience to carry out this kind of emotional counseling work,through case work can be more targeted and more effective to help the epidemic home isolation personnel alleviate emotional problems.Case work has become an effective way of emotional counseling for home quarantine personnel.However,we need to explore and improve the specific methods,skills and problems of online case service for home quarantine personnel.In order to better serve the home isolation personnel in the future,we also need to strengthen the cultivation and training of social workers’ comprehensive ability.